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Privacy Policy

Effective Date: 25/12/2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our coaching services.

This website and its services are operated by Kind Talk Companion (“we”, “us”, “our”). We provide online coaching services focused on men’s mental health, women impacted by men’s emotional challenges, and couples seeking to strengthen or repair their relationships.

1. Information We Collect

  1. 1 Log Data

When you visit our website, our servers may automatically collect standard information provided by your web browser, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Pages visited

  • Date and time of visits

  • Time spent on pages

This information is used for security, analytics, and website optimisation purposes.

  1. 2 Device Data

We may collect data about the device you use to access our website, such as:

  • Device type

  • Operating system

  • Unique device identifiers

  • Device settings

  • Approximate location

This depends on your device and software settings.

  1. 3 Personal Information

We may collect personal information directly from you, including:

  • Name

  • Email address

  • Any information you voluntarily provide when booking or participating in coaching sessions

We do not collect sensitive personal information unless it is voluntarily disclosed by you in the context of coaching conversations.

2. Legal Bases for Processing

We process personal information lawfully, fairly, and transparently. Our legal bases include:

  • Performance of a contract (to deliver coaching services you request)

  • Legitimate interests (business operations, service improvement, communication)

  • Consent (for marketing or optional communications)

  • Legal obligations

You may withdraw consent at any time, without affecting prior lawful processing.

3. Collection & Use of Information

We may collect, hold, use, and disclose personal information for purposes including:

  • Delivering coaching services

  • Communicating with you

  • Managing bookings and administrative records

  • Improving our website and services

  • Marketing and service-related updates (with consent)

  • Legal compliance and dispute resolution

Your information will not be processed in a way that is incompatible with these purposes.

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to trusted third-party providers who assist us in operating our business, including:

  • Website hosting and IT providers

  • Payment processors

  • Analytics and marketing services

  • Professional advisors

We do not sell your personal information.

5. International Transfers

Your personal information may be stored or processed in countries outside your jurisdiction. By providing your information, you consent to such transfers. We take reasonable steps to ensure appropriate safeguards are in place.

6. Your Rights

ou have the right to:

  • Access your personal information

  • Request correction or deletion

  • Restrict processing

  • Withdraw consent

  • Lodge a complaint with a regulatory authority

Requests can be made using the contact details provided on our website.

7. Cookies

We use cookies to understand how visitors interact with our website and to improve user experience. You can manage cookie preferences through your browser settings.

8. Business Transfers

If our business is transferred or acquired, personal information may be included as part of the transferred assets.

9. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.

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