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Kind Talk Companion is committed to providing a fully accessible website experience for all users, including those with disabilities. We strive to ensure that our platform is navigable, understandable, and perceivable to everyone, regardless of their abilities.

Terms & Conditions

Effective Date: 25/12/2025

These Terms & Conditions govern your use of this website and any coaching services provided by Kind Talk Companion (“we”, “us”, “our”). By accessing this website or booking a session, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you must not use this website or our services.

1. Nature of Services

Kind Talk Companion provides online coaching services focused on:

  • Men’s mental health and emotional wellbeing

  • Women impacted by men’s emotional challenges

  • Couples seeking to strengthen or repair their relationships

Our services are coaching and educational in nature and are not therapy, counselling, medical, psychiatric, or crisis services. We do not diagnose, treat, or cure any mental health condition.

You acknowledge that coaching is not a substitute for professional medical or psychological care.

2. Eligibility

By using our services, you confirm that:

  • You are 18 years of age or older

  • You are mentally capable of participating in coaching

  • You accept full responsibility for your own decisions, actions, and outcomes

If you are experiencing severe mental distress, suicidal thoughts, or require urgent support, you must seek immediate professional or emergency assistance.

3. Booking, Payment & Attendance

  • All sessions must be booked in advance through our website

  • Payment is required prior to the session

  • Late arrivals may result in reduced session time

  • Missed sessions or no-shows are non-refundable unless otherwise stated

We reserve the right to cancel or reschedule sessions where necessary. Sessions terminated due to inappropriate, abusive, or boundary-violating behaviour are not eligible for refunds, regardless of session duration.

4. Professional Conduct & Behavior

All coaching services are delivered in a professional, respectful, and confidential environment.

We have zero tolerance for any form of:

  • Illegal conduct

  • Harassment, intimidation, or coercive behaviour

  • Sexually explicit, suggestive, or inappropriate language

  • Sexual comments, advances, or innuendo

  • Disrespectful, abusive, or boundary-violating conduct

This standard applies to all interactions, including but not limited to:

  • Live video sessions

  • Phone calls

  • Chat messages

  • Emails or any other communication related to our services

If a client engages in inappropriate, abusive, or sexually inappropriate behaviour during a session, they will be clearly warned to stop.

If such behaviour continues after a warning, we reserve the absolute right to:

  • Immediately terminate the session

  • End the call without further notice

  • Refuse to continue the session

Where a session is terminated due to misconduct or breach of these Terms & Conditions:

  • No refund will be issued, including where the session is ended partway through

  • The session will be deemed completed due to client breach

These measures exist to maintain a safe, professional, and respectful environment and are strictly enforced.

5. Confidentiality & Limits

We respect the confidentiality of coaching conversations. However, confidentiality may be limited where:

  • Disclosure is required by law

  • There is a risk of harm to yourself or others

6. Use of Website & Intellectual Property

All materials on this website, including text, frameworks, and content, are the intellectual property of Kind Talk Companion unless otherwise stated.

You may not:

  • Copy, reproduce, or distribute content for commercial use

  • Share session materials without permission

  • Misrepresent or republish our content

7. Disclaimer

All services and website materials are provided on an “as is” basis. We make no guarantees regarding specific outcomes from coaching services.

Your results depend on your own commitment, actions, and circumstances.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct or indirect loss, damage, or consequences arising from:

  • Use of this website

  • Participation in coaching services

  • Decisions made following coaching sessions

9. Links to External Sites

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

10. Termination of Services

We reserve the right to refuse, suspend, or terminate services at our discretion, particularly in cases of:

  • Breach of these Terms & Conditions

  • Inappropriate or unsafe behavior

11. Modifications

We may update these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of Australia, and you submit to the jurisdiction of the relevant courts.

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